FAQs
Questions, answered
Everything venue owners usually ask us. Can't find yours? Just ask.
Getting started
How quickly can I get a machine installed?
Usually within 14 days of agreeing your plan, and often sooner for machines we have in stock. We'll give you a firm date when you order.
Do you cover my area?
Yes. We deliver, install and support machines across the UK. We don't have a showroom; we come to you, survey the space and handle everything on site.
What kind of venues do you work with?
Gyms, hotels, offices, student accommodation, pubs and bars, leisure venues, hospitals, warehouses, schools and transport hubs. If people spend time there, a machine can usually earn.
How much space does a machine need?
Our wall-mounted lifestyle machines need no floor space at all: the JV mini is just 220mm deep. Our full-size JV A11 snack and drink machine is 1315mm wide and 900mm deep. Every machine needs a standard 13A socket nearby.
Costs & options
What's the difference between buying, renting, leasing and fully managed?
Buying: you own the machine and keep all the profit. Renting: low weekly cost with no commitment to own. Leasing: fixed payments, and you own it at the end. Fully managed: we supply, stock and service it, and pay you commission. Compare all four.
How much does it cost to rent a vending machine?
Rental starts from £19.80 a week (ex VAT) on a 2-year term, plus a refundable deposit. It includes delivery, installation, a pre-fitted Viva Wallet card reader and 24/7 support. Each machine page shows its exact 1 and 2-year prices.
Is fully managed really free?
Yes, for venues that qualify. We cover the machine, stock and servicing and pay you a commission on sales. It's mainly for sites with consistent footfall of roughly 300+ people a day.
Are there any hidden costs?
No. Your quote spells out the machine price or weekly cost, what's included and any minimum term. Stock is the only running cost, unless you're fully managed.
Machines
Which machine is right for my venue?
It depends on your footfall, space and what people want to buy. Take our 60-second venue check and we'll recommend a machine and product mix.
Can the machine be branded for my venue?
Yes. We can wrap machines in your branding or custom artwork, and touchscreen models can show your own adverts and promotions.
Do the machines take card payments?
Yes. Every Juicy Vend machine arrives with a Viva Wallet PAX IM30 terminal pre-installed, taking card, contactless, Apple Pay, Google Pay and QR payments. No third-party installs and no waiting for engineers: your machine is payment-ready on day one.
Stock & service
Who restocks the machine?
If you buy, rent or lease, you do (and you keep the profit), though we can quote for restocking. If you're fully managed, we handle all of it.
What happens if the machine breaks down?
Get in touch any time: 24/7 support is available for every Juicy Vend partner. Scan the QR code on your machine to reach a support advisor directly. Most issues can be diagnosed remotely, and if it needs an engineer we arrange a visit.
Can I see sales and stock levels remotely?
Yes. Machines are connected, so you can see live sales, stock levels and alerts from your phone or laptop.
Payments & earnings
How much can a vending machine make?
It varies with footfall and placement. As a rule of thumb, 2–4% of daily footfall buying at around £2.20 each. Try the ROI calculator with your own numbers.
How do I get paid on fully managed?
We calculate your commission from the machine's sales data and pay it monthly, with a statement showing what sold.
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